OUR POLICY

At Gleamz Store, we value transparency, trust, and customer satisfaction. Please read our policies below:

1. Shipping Policy

  • Orders are processed within 1-2 business days.

  • Standard delivery usually takes 3-7 business days within Pakistan.

  • Tracking details will be shared via WhatsApp or email.

2. Payment Policy

  • We accept Cash on Delivery (COD) and online payment methods.

  • Payments must be completed before the item is shipped (for online payments).

3. Return & Exchange

  • Only exchanges are allowed within 3 days of delivery.

  • Item must be unused, unworn, and in original packaging.

  • See our detailed Return & Exchange Policy page for step-by-step instructions.

4. Privacy Policy

  • Customer information is kept confidential.

  • We never share personal details with third parties.

5. Customer Support

  • For queries or concerns, contact us on WhatsApp: 0300-2215603.

  • Our support team responds promptly to ensure a smooth shopping experience.